- Click here to download our Credit Application.
- Encoded with Adobe Acrobat. Click here to download Adobe Acrobat Reader.
- Please complete the company information section
- Make sure the Principals are stated correctly*
- Minimum of 2 Trade Reference(s) (3 Preferred) are required*
- Financial Reference(s) are required*
- A copy of your company's "Reseller Permit" is required*
- Account verification process takes 24 to 48 hours
- A LoC (Line of Credit) and Net Terms will be offered to high volume buyers only
- LoC and Net Terms will be offered upon business insurance approval
Credit Card -
- Compucase Corp. does not accept Credit Card information over the phone
- We accept Visa and MasterCard only via E-Mail or Fax
- If you have Identity Theft protection on the card, please notify the corresponding parties ahead of times
- Purchase Orders will be processed within 24 to 48 hours depending on stock availability
- All Credit Card purchases are subject to a 3% merchant service fee
RMA Instructions -
- Right click on "Download the RMA request form" and select "save target as" to save to your computer*
- Choose the location or path where do you want to save on your computer, then click "ok"
- Minimize the browser and double click on the file that you saved on your computer
- After double click on the file, Adobe Acrobat Reader will open up with the file for printing
- Please fill them out and fax back to (626) 333-9288 Attention: RMA Department
- If you prefer, you may E-Mail the request form to "email@example.com"
* (You will need Adobe Acrobat Reader to complete the process!)
- You may refer to the Credit Application section for Adobe Acrobat Reader download
Part II. (Applies to End Users only!)
- Download the RMA request form fill out the required information and submit by E-Mail or Fax
- Submit a brief description of the defective unit in suspicion
- Submit a copy of the Invoice or Receipt from the origin of purchase
- Requests will be processed within 24 to 48 hours along with an E-Mail confirmation & follow-up instructions
- Return shipping of defective unit is covered by End User, replacement shipping fees are covered by Compucase Corp.
- Advanced RMA services are not offered
- Universal Laptop Adapter Compatibility List are available in Excel and PDF formats
- Click on the link that applies to your model number to bring up a compatibility list. Once the list is opened up, press CTRL + F on your keyboard to search for your laptop model
- Note: Some chart are displayed in Excel format some are in PDF, you have to have Microsoft Excel and Adobe Acrobat Reader (free version) in order to display the list
- Note: When searching for compatibility in Excel, please make sure you select the correct "Tab" when using the CTRL + F function. Each "Tab" in the Excel sheets contains compatibility information based on the various tips included in the package